Frequently Asked Questions

Click the 'Register' button in the top right corner

1. Click the 'Register' button in the top right corner
2. Fill in your email and password
3. Verify your email address
4. Complete your profile information

You can also register using your social media accounts for faster access.

Log in to your account

1. Log in to your account
2. Go to 'My Profile' section
3. Click 'Edit Profile'
4. Update your information and save changes

Click 'Forgot Password' on the login page

1. Click 'Forgot Password' on the login page
2. Enter your email address
3. Check your email for reset instructions
4. Follow the link to create a new password

For security reasons, the reset link will expire after 24 hours.

Log in to your account

1. Log in to your account
2. Go to 'My Orders' section
3. Find the order you want to check
4. Click on the order to view details

Credit/Debit Cards (Visa, MasterCard, American Express)

• Credit/Debit Cards (Visa, MasterCard, American Express)
• PayPal
• Apple Pay
• Google Pay
• Bank Transfer

All payments are processed securely through our payment partners.

Orders can be cancelled within 1 hour of placement

1. Orders can be cancelled within 1 hour of placement
2. Contact customer service for assistance
3. Provide your order number
4. Confirm cancellation details

Once an order is shipped, it cannot be cancelled but can be returned after delivery.

Standard Shipping: 3-5 business days

• Standard Shipping: 3-5 business days
• Express Shipping: 1-2 business days
• International Shipping: 5-10 business days

Delivery times may vary depending on your location and the shipping method selected.

Log in to your account

1. Log in to your account
2. Go to 'Orders' section
3. Click on the order you want to track
4. Use the tracking number provided

You can also track your order using the tracking number sent to your email.

North America

• North America
• Europe
• Asia Pacific
• Middle East
• South America

International shipping rates and delivery times vary by location. Customs duties may apply.

Items can be returned within 30 days of delivery

• Items can be returned within 30 days of delivery
• Products must be unused and in original packaging
• Return shipping costs are the responsibility of the customer
• Refunds will be processed within 5-10 business days

Some items are not eligible for return. Please check product pages for specific return policies.

Request a return within 30 days of delivery

1. Request a return within 30 days of delivery
2. Pack the item in its original condition
3. Print the return label
4. Drop off at a designated location

Original payment method

• Original payment method
• Store credit
• Gift card

Refunds will be processed within 5-10 business days after receiving the returned item.